Frequently Asked Questions
Event planning can be complex and stressful, however hiring an event planner means placing your event in the hands of an expert. You can then relax, safe in the knowledge that all eventualities will be taken care of and your event will be designed, planned, prepared and staged with attention to detail and precision.When choosing an event planner, it’s important to ask in depth questions. You need to understand the entire process involved in event planning and know exactly how your budget will be spent. Modus Events are event planning specialists. We continually liaise with venue management, suppliers, vendors to guarantee successfully co-ordinated events and delighted customers. We’ve put together frequently asked questions in our event planning faq for event planners (together with our responses) to help you receive the best service possible.
What services do you offer?
Modus Events offers comprehensive event planning services designed to meet all your needs. From finding the perfect venue to organizing catering, décor, accommodation, staffing, and equipment, we handle every detail. Our tailor-made services ensure that your event is unique and perfectly suited to your requirements. With our expertise, we can manage your event from start to finish, making the entire process seamless and stress-free.
What are your fees?
Before providing a quote, we will thoroughly discuss all your event requirements, as our fees depend on the event’s scale, nature, planning complexity, and our level of involvement. We will maintain regular contact with you regarding our time and hours spent, and we will consult with you on specific items. Rest assured, we will work within your budget and plan accordingly. You will never be charged more than the agreed amount, and there will be no hidden extras or surprises.
Why do I need an event planner?
An experienced event planner can save you both time and money. We connect you with reputable suppliers and vendors, negotiate the best rates, discounts, and terms on your behalf, and coordinate all aspects of your event. By using an event planner, you can eliminate stress and worry, allowing you to fully enjoy your event with peace of mind.
What's the difference between event design and event planning?
Event design and event planning work hand in hand to deliver a successful event. Event design focuses on bringing your event to life with appropriate colors, themes, seating, and more, while event planning coordinates the logistical elements and budget management. At Modus Events, we offer tailor-made events, seamlessly integrating both event design and event planning to create the perfect experience.
How do you keep budgets on track?
We meticulously track all expenditures by constantly monitoring and updating spreadsheets. This allows us to prioritize spending effectively and set aside a budget for emergency contingencies.
What factors do you consider when selecting a venue?
We take into account the size and capacity of the venue needed for the number of guests, as well as the provided facilities, parking, technical requirements, and budget constraints. We personally visit venues to assess the quality of the facilities and keep our clients informed of all decisions made.
How early do we need to start planning an event?
While the size and nature of the event will influence the timeline, we always recommend starting the planning process as early as possible. During peak seasons, popular venues and reputable suppliers may need to be booked well in advance. Handing over the reins to an event planner as soon as you know an event needs to be organized allows us ample time to create backup plans, negotiate terms, and ensure every detail is in place for your big day.
Can you cope with last minute changes of plan or emergency situations?
We have extensive experience in handling the unexpected. We incorporate contingency measures into all our events and continuously develop plans to manage emergency situations. Rest assured, your event is always in the most capable hands.
What is your refund and cancellation policy?
We understand that unforeseen circumstances can arise. If you need a refund for a canceled event, please discuss this with your event planner as early as possible, ideally before additional services and products have been ordered. We will review our policies with you before entering into contracts and will work closely with you in the unfortunate event of a cancellation. Clear communication of obligations and responsibilities is crucial for maintaining professionalism, fostering strong relationships with loyal vendors and suppliers, and ensuring our customers are always satisfied with our service. As event planning specialists, we are here to address your concerns and answer any questions you may have, aiming to put your mind at ease.
Need help with your event planning?
Get in touch with our team and let's talk!